Get answers to the most common
questions about Speech To Text
Below you'll find answers to
the most common questions asked
by software customers organized
by topic: |
MT Productivity tools |
|
Yes, Mrecord STT has inbuilt
Auto-correct and Auto-text
features.
|
Yes, Mrecord STT has inbuilt
word-expander tools and
users can also use other
third-party auto-expander
tools as well.
|
Mrecord offers ability to
import any dictionary including
Stedman's and be used in
the Mrecord STT platform.
|
Mrecord updates it dictionaries
on an on-going basis as
and when updates to dictionaries
are available. Users can
import their own words into
the Mrecord dictionary at
any time.
|
Doctor Database |
|
We have ability to import
doctor addresses on referring
database in .csv format.
|
Yes, each physician’s database
is kept separately.
|
MT's have the ability to
suggest changes to the Referring
Physician database.
|
Yes, Physician directories
can be imported in batch
mode through the system
via a CSV format.
|
Physician directory is web-based
and can be accessed/managed
by either MTSO Administrator/Manager
or by MTSO's end-client
as well.
|
Schedules |
|
There are 3 different ways
to receive office schedules
into the system. a) Direct
Interface with Client's
HIS system b) Importing
schedules via CSV file c)
Inbound Fax or Email interface.
|
Templates |
|
Accounts are never limited
in the number of templates/macros
that can be created updated
and maintained. Both you
(MTSO) and your customers
(physician offices) have
access to templates (depending
on rights assigned) and
can make edits to it.
|
MT can make change on template
at the time of processing
dictation but the changes
will not reflect to original
template. MTSO Administrator,
Supervisor, Managers and
Mts with specific rights
can make changes to templates
via the Mrecord STT portal.
|
Transcription |
|
Mrecord STT is a web-based
platform. There are specific
PC based productivity tools
available which sync to
the central server.
|
Our system caches 3 files
at one time. In the case
of Internet interruption,
there would not be any disruption
or loss of work for the
MT. When internet is available
the system will sync up
all work automatically.
|
Yes, Mrecord STT provides
real time line counts and
provides guidance to MT
based on their targets.
|
Yes, MT can generate reports
for any date range.
|
Yes, all reports in the
platform can be exported
to Excel, CSV or PDF format.
|
Our system routes work automatically
to MT's based on any or
all of the following criteria:
a) Their familiarity of
the account
b) Their past performance
on the account
c) Their availability Effectively
the system ensure that MT
cannot cherry pick their
work
|
User Systems |
|
a) Windows 2000, XP or MS
Vista (Mac’s and Linux OS
not supported)
b) At least Pentium IV or
above running at atleast
800mhz
c) Min 256 mb RAM (minimal).
512mb RAM (recommended),
1GB RAM (ideal)
d) Always-up High-speed
Internet connection
e) Microsoft Office Word
2000 or higher required
(including 2007)
f) Works with most foot
pedals in operation today
|
MT Payment |
|
Mrecord STT allows MTSO
administrators to define
how to count lines and which
characters to include. Administrators
have an unprecedented ability
to control what they pay
for and dont pay for.
|
|
Mrecord STT allows MTSO
administrators to include
or exclude templates, headers
and footers.
|
|
Mrecord STT allows MTSO
administrators to include
or exclude MACROS
|
|
Yes, MTSO Administrator
can customize MT payment
rules for each MT.
|
|
Yes, the Mrecord STT portal
provides a console for MTSO
Administrator to manage
all line couting and payroll
function.
|
|
Yes, all reports in the
platform can be exported
to Excel, CSV or PDF format.
|
Quality Assurance |
|
Mrecord STT allows for quality
measurement and reporting.
Compared documents and Edit
reports are available for
MT/Supervisor.
|
|
Yes, comprehensive Accuracy
Reporting capabilities are
available.
|
|
Yes, comprehensive Accuracy
Reporting capabilities are
available.
|
|
Mrecord STT allows MTSO
administrators to define
how to count lines and which
characters to include. Administrators
have an unprecedented ability
to control what they pay
for and dont pay for.
|
|
Yes, the same reporting
capabilities exist for both
QA, MT's.and Auditors.
|
|
|
|
|
Characters and Lines |
|
any keystroke (character
or space)
Are characters added
for:
Bold
MTSO Administrator Configurable
Underline
MTSO Administrator Configurable
Line Breaks MTSO Administrator Configurable
|
|
Yes, Mrecord STT gives MTSO
Administrator complete control
on what line counting rules
to apply.
|
|
It is fully MTSO Administrator
configurable.
|
Formatting |
|
Yes, Mrecord STT provides
the ability to group documents
to a string file before
delivery to client. Clients
can also print in the same
method via the Physician
Portal.
|
|
Yes, Mrecord STT gives MTSO
Administrator complete control
on what line counting rules
to apply.
|
Technical |
|
Yes, Mrecord STT provides
Automated Download tools
for auto-archival.
|
Admin Dashboard |
|
Yes, this is available
|
|
Yes, this is available
|
Dictation Process |
|
Mrecord STT supports most
digital audio-file formats
that are popular today,
including Olympus, Sony
and Philips.
|
|
Yes, this feature is available
on system by utilizing unique
identifiers.
|
|
You have the option of allowing
someone other than the MD
to view/edit and sign-off
on documents.
|
|
We call this the Mpractice
Community Portal.
|
General Info |
|
We have redundant servers
located in Texas, Canada
and India. Information is
stored in all so you are
never without your data.
|
|
We have outsourced this
to one of the largest hosting
companies in the world.
We are confident that client
data will never be lost.
|
|
Yes, custom branding features
are available.
|
|
Email and Online Chat available
24 hrs a day 6 days a week.
Regular Phone support available
Monday thru Friday, 8am
thru 5:30pm EST. Emergency
Support is available through
our technical support line
24 hrs a day/ 7 days a week.
|
|
Mrecord STT comes with dedicated
services rep, online knowledge
bases, hours of training
videos. We also offer phone,
email and online chat support.
Please check with your sales
rep to see which plan is
best suited for your needs.
|
|
Our system has advanced
filtering option to track
voice dictations and transcribed
reports.
|
|
Yes, file splitting feature
is available on the platform.
|
|
Yes, all Standard Microsoft
Word formatting features
are available, including
tables.
|
|
Mrecord STT is built on
open standards based RTF
specification 1.9.1. Mrecord
STT provides for inbuilt
converters for Doc, PDF
and TIFF formats.
|
|
Yes, we have ability to
recover transcribed document
anytime if it does not transmit
to server.
|
|
Voice files are stored for
six months. The system automatically
deletes voice files older
than six months.
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