mtrack Contact Management

No-shows have been an integral problem for medical practices for many years. In order to fix this problem, often times we see that the office staff gets burdened with costly and time-consuming task of making reminder calls to the patients. This in turn leads to overbooking at times, cancellations, free time-period between patient appointments, inadequate patient management, and at times severed patient-physician relationship.

mrecord recognizes the need of adequate patient management and hence thought of mtrackTM Appointment Confirmation Services which is a panacea to the problem of no-shows and appointment cancellations.

Our live mtrack agent calls and makes simple, brief patient reminders. With our appointment confirmation services, practices find out almost immediately who will show up and who won't.

Our live agents call and confirm the date and time of the visit and also answer any related questions without any problems.

mtrack services only needs the group's appointment schedules and our agents take care of the rest.

Each medical practice setting is unique; we offer customized medical appointment confirmation service to address the specific needs of each practice.